Terms & Conditions

Effective date: 9 July 2025

Welcome to cloudbnb.com.au, owned and operated by Cloudbnb (“we”, “us”, or “our”). By accessing or using this website, you agree to be bound by the following terms and conditions. If you do not agree, please do not use this site. These terms govern your use of our website and any enquiries or services initiated through it.

About Us

Cloudbnb is a short-term rental property management company offering end-to-end hosting and property management solutions across platforms like Airbnb, Stayz, and Booking.com. We manage listings, bookings, guest communications, cleaning, and more on behalf of property owners.

Use of the Site

You may use this website for:

• Learning about our services
• Requesting property appraisals or consultations
• Submitting enquiries or applications for management
• Accessing resources or blog content

You must not use this site for any unlawful or unauthorised purpose, including but not limited to:

• Sending false or misleading information
• Attempting to access secure areas without permission
• Uploading viruses, malicious code, or spam
• Copying, scraping or reproducing content without written permission

Enquiries and Submissions

By submitting your contact details or property information through this site, you:

• Warrant that the information is accurate and your own
• Consent to being contacted by phone, SMS or email regarding our services
• Understand that your submission does not guarantee a management agreement

We may retain and use your enquiry details to provide service proposals or communicate relevant offers, in line with our Privacy Policy.

Service Agreements

Any formal engagement between Cloudbnb and a property owner will be governed by a separate Property Management Agreement, which outlines the full terms of service, fees, responsibilities, and termination clauses. Use of this site does not imply or establish a client relationship unless a formal agreement has been signed.

Intellectual Property

All content on this website – including text, logos, images, layouts, and downloadable resources – is owned by Cloudbnb or licensed to us. You may not copy, reproduce, distribute, or modify content without our written permission, except where allowed under Australian copyright law.

Third-Party Links

This website may include links to third-party platforms (e.g. Guesty, Airbnb, government websites). These are provided for convenience only, and we are not responsible for the content, accuracy, or policies of these external sites. Use of third-party platforms is subject to their own terms and privacy policies.

Disclaimer and Liability

We aim to keep this website up-to-date and accurate, but we do not guarantee that it is error-free or suitable for every user. To the extent permitted by law, we exclude all warranties (express or implied) and are not liable for any loss, damage or disruption caused by:

• Errors or omissions in site content
• Website downtime or technical issues
• Reliance on any content without verifying suitability for your circumstances

Privacy

We are committed to protecting your personal information. Our use of your personal information is governed by our Privacy Policy. By using the Site, you agree to how we collect and use data as outlined there.

Changes to These Terms

We may update these Terms and Conditions at any time. Changes will take effect once published on this page. We encourage you to review this page periodically. When we do, we’ll post the new version on this page with a revised “Effective date.”

Governing Law

These terms are governed by the laws of Western Australia. Any disputes will be handled by the courts of that jurisdiction.

Contact Us

If you have questions about these terms or our services, please contact:

Cloudbnb Management
Leonardo de Paula, Operations Manager
Email: contact@cloudbnb.com.au
Phone: 0410 326 308