A warm, welcoming, helpful digital guidebook does wonders to win guests over and make them feel at home. Being online, your guests can access it from mobile phones, tablets or computers, making it easy to get up-to-date info wherever they are. Plus, a vacation rental guidebook is fun to create and doubles as an excellent marketing tool. Here’s how it’s done.
Benefits of a digital guestbook
You’re selling an experience with your short-term rental property, not just a room. A digital guidebook shows that you care about your guests and are going the extra mile to ensure they get the most out of their stay with you. You’ll be more likely to receive five-star reviews by pleasing your guests, so it’s a win/win deal. And digital means no paper, saving costs — and the environment.
What to include in your vacation guidebook
Welcome note
Make your welcome note brief. Simply welcome them to the property and get them excited about their stay.
Property details
Create a page with basic information they can copy and paste if required. This includes your address, PIN codes, phone details, Wi-Fi passwords, safety information and appliance instructions. (Remember, this information saves you valuable time, too, as you’ll have fewer enquiries during their stay)
Local recommendations
List the nearby cafés, bars, and restaurants you’re happy to recommend, and provide links to the venues. Additionally, include attractive photos of the venues in your descriptions. Similarly, you can list nearby attractions, such as bike hires, saunas, sporting venue attractions and various activities.
House rules
Create a clear but friendly set of rules so your guests know what is acceptable. For example, let them know the status of pets, noise restrictions, additional guests, when they need to take out the trash, and so on.
Public transport
Include details on nearby public transport and links to any interactive maps.
Need help managing your holiday home rental?
If you’d like to generate more income without the hard work, contact Cloudbnb today.
Perth-based Cloudbnb can maximise your earning potential and minimise the stress. Our complete short-term holiday rental management service makes getting the most from your rental property (like 14% in passive returns) without lifting a finger.
We do it all:
- Property listing management & marketing – Check-in & customer communications
- Cleaning, laundry & maintenance – Ensuring that 5-star feel every time
- Styling & photography – Guest vetting – Keeping your property safe and secury
- Property insurance
