We create customised digital property guides to provide your guests with everything they need from WiFi details and applicable instructions to local attractions and activity recommendations to ensure a smooth, enjoyable stay.
As a locally based team, we’re available daily from 8 AM to 10 PM Perth time, with 24/7 emergency assistance for urgent issues and ensure quick resolutions to maintain guest satisfaction, ensuring that issues are addressed promptly.
We provide guests with clear, automated check-in and check-out instructions, including keyless entry details where available to ensure a smooth arrival and departure process.
Our support doesn’t end when the guest checks out. We keep them engaged through exclusive repeat stay discounts, personalised email newsletters, and post-stay surveys to gather feedback and continuously improve your property.
Did you know? Properties that provide proactive communication and digital property guides receive up to 20% more five-star reviews, leading to higher occupancy rates.
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